1.Payment methods :

  • Card payment
  • Bank transfer
  • Pay pal

 

2. Shipping/delivery methods

We offer 6 methods of shipping.

1).Royal Mail Signed For® 2nd Class (Takes up to 2-4 working days) – £3.99 (SERVICE MAINLAND UK)

By selecting this option, it is expected that the Royal Mail do not send liquids greater than 200ml. If you order 250ml or more of any liquid products  PLEASE SELECT THE COURIER SERVICE. The packages above 2kg will be send only via courier.
Every order requires a signature on delivery.

 

2). Royal Mail Signed For® 1st Class (Takes up to 1-3 working days) – £4.99 (SERVICE MAINLAND UK)

By selecting this option, it is expected that the Royal Mail do not send liquids greater than 200ml. If you order 250ml or more of any liquid products  PLEASE SELECT THE COURIER SERVICE. The packages above 2kg will be send only via courier.
Every order requires a signature on delivery.

 

3). Courier Service (Takes up to 1-2 working days) – £6.99 (SERVICE MAINLAND UK)
Liquid products from 250 ml and above, and a packages with a weight of 2 to 20 kg.

On the basis that the order is placed prior to 2pm on any working day the order will be dispatched on the next working day unless otherwise stated.Every order requires a signature on delivery.

Orders placed on Friday and Weekends will be picked up by the courier on Monday.

 

4).Local Pick Up –FREE ( LONDON ,STRATFORD E15)

Please contact us before you place a order for more details

 

5).Free Shipping – MIN order £99 (Takes up to 3-5 working days)

 

6). NON-MAINLAND UK (Jersey ,Guernsey) /OR INTERNATIONAL SERVICE – RATES MAY VER

  • Courier Service (Estimated up to 3-5 working days) from £15

Please contact us before you place a order for more details

 

DELIVERY

The Delivery of Goods will only be made to the address specified by The Buyer. Art-Eclair LTD will not accept responsibility for goods that are signed for by no other than The Buyer. Art-Eclair LTD does not offer the service of delivering goods to a neighbour or leaving goods in another safe place, if The Buyer as such requests this from the postal/courier service it is at The Buyers own risk.

DELIVERY RATES

Delivery rates may vary upon the service when placing any order, depending on the service that you require. It is The Buyers responsibility to supply a correct delivery address at the time of placing any order. Art-Eclair LTD will accept no liability for any delay or failure to deliver products if the failure is caused by circumstances beyond our control. Art-Eclair LTD reserves the right to amend delivery rates without prior notification to The Buyer.

 

CLAIMS

Art-Ecalir LTD will not accept any responsibility for missing or damaged goods unless The Company is advised within 48 hours of receipt of the goods, thereby

Art-Eclair LTD is not liable to pay compensation on this basis.